The Wine Wave uses FedEx for all shipping. Shipping and handling rates will vary based on location, number of bottles, and the size/weight of your order. Rates will also change as expedited shipping methods are selected. All packages require an adult (21 years or older) signature upon delivery.
Tracking: Once the order has been placed, an itemized invoice and tracking number will be emailed for your records.
Packaging: Packaging depends on amount purchased. Typically wine is shipped in secure 6 or 12 bottle Styrofoam shippers.
Weather Conditions: Weather conditions, either extreme heat or freezing temperatures, across the US can create challenges for shipping wine. If extreme weather conditions present, specifically extreme heat due to being located in Florida, we will recommend holding your wine until the weather permits a safe delivery. Expediting shipping is also an option to ensure the safe arrival of your wine.
Limited State Deliver: Many states restrict the shipment of wine. Please accept our apologies if we are unable to ship to your area. We cannot ship to the following states: Alabama, Delaware, Illinois, Kentucky, Mississippi, Oklahoma, Utah. For more information on state laws concerning shipments of alcohol, visit: Wine Institute
All online and in-store sales are final. Due to fragile nature of our products, once removed from the store bottles may easily be compromise with heat or improper storage. We are unable to accept returns or offer refunds on wines.